Evaluates, develops, and supports computer application systems and integrate with existing and future systems. Determines how well software, hardware, and IT systems fit the University business needs.  

• Consults with management to determine goals and objectives and design applications. Identifies current operating procedures, problems, and requirements.
• Develops application specifications, identifies the required inputs, and formats the output to meet user¿s needs.
• Oversees the implementation of required hardware and software components for approved applications, coordinating tests of the application system to ensure proper performance.
• Identifies features, advantages, and disadvantages of various software applications. Evaluates and tests software applications, compile data, and produce relevant reports.
• Creates diagrams and flow charts for computer programmers to follow.
• Designs models and develops materials used for analysis and solution development including process maps and diagrams.
• Investigates errors, diagnoses problems and recommends solutions.
• Create networks of application users across the university.
• Develops documentation and other aids for users to assist with installation, maintenance, and operating procedures. May create coding and logic specifications for developers.
• Leads and trains other personnel
• Performs various duties as needed to successfully fulfill the function of the position.

Education:

Required::Bachelor¿s degree in engineering or computer related field.

Equivalency/Substitution: Will accept 48 months experience in IT operations/support or app administration in lieu of degree.

Experience:

Required: 48 months experience in IT operations, support, or application administration/support.

Certifications or Licenses:

• None

• Advanced knowledge of principles of application systems development to analyze, test, implement, maintain and document IT projects
• Strong analytical and problem¿solving skills
• Ability to multitask and meet deadlines in a timely manner
• Implements best practices in application systems development and network security
• Proficient with a variety of software applications and computer systems
• Ability to work independently and in a team environment
• Strong customer service skills
• Proficient working with contracted developers and application vendors

Physical:
Must be able to work in sitting position, use computer and answer telephone. Manual dexterity. Communicate effectively.

Environmental:
Standard Office Environment.