Organizes and coordinates clerical functions following established procedures. May supervise designated employees.

·        Responsible for organizing and coordinating specialized clerical functions.
·        Coordinates departmental personnel and payroll issues.
·        Controls delegated budgetary expenses.
·        Reviews and updates office procedures for a more efficient operation.
·        Assists students and provides information.
·        Handles complaints for internal and external customers.
·        Reviews billing from contractors and vendors, making adjustments.
·        Establishes and maintains filing systems including confidential documents.
·        Handles cash accounts, credit cards and administrative billing.
·        Performs various duties as needed to successfully fulfill the function of the position.
·        May select, train, and evaluate performance of assigned staff. May prepare staff schedules and track time worked.

Education:

Required: High School Diploma or GED and some College.

Experience:

Required: 18 months experience in office supervision/management or student services.

Certifications or Licenses:

·        None

·        Ability to communicate verbally and in writing. 
·        Ability to accurately read and understand written materials and instructions
·        Proficient navigating and maintaining databases
·        Detail oriented for accuracy of data and information
·        Ability to produce reports and complete work within deadlines
·        Ability to communicate well and build rapport with students, faculty and staff

Physical:
Sit for long periods of time. Ability to engage in repetitive motions. May be required to bend, lift, stoop, and carry.

Environmental:
Standard office environment. Regular pressure to meet productivity standards.