Performs complex administrative duties for the Department Chair.  Directs and coordinates daily operations of the office or program by serving as a staff and resource person.  Acts as a liaison with internal and external agencies, compiles data, statistics, and other information.  Plans events and special projects.  

• Provides administrative assistance to the Chair, to include but not limited to, making travel arrangements, submitting reimbursement documents, maintaining a calendar, setting up meetings and appointments, ordering and tracking supplies, and resolving departmental problems as they arise. 
• Assists the Chair with various committees and associated responsibilities.    
• Manages the daily operations of the office or program.  
• Assists with the hiring and termination of office staff.  
• May delegate tasks and acts as the lead employee. 
• Acts as the liaison between the Department and other campus departments, faculty, staff, and business and/or government entities.    
• Prepares monthly reports for balanced accounts, verification reports, and management reports and distributes to appropriate personnel.  
• May assist with other reports for the Chair.  
• Compiles data, statistics, and other information.  
• Coordinates and carries out projects or assignments requiring initiative, independent action, and specialized knowledge or expertise.   
• May include event planning, producing in-house publications, and planning public relations functions. 
• Provides information or counseling to students, employees, or the outside public. Independently responds to a variety of surveys, questionnaires, and other requests for information.
•  Analyzes a variety of problems and carries out special assignments to solve those problems. 
• Performs various duties as needed to successfully fulfill the function of the position.

Education:

Required:  Bachelor's degree in Business, Psychology, Education, or related field.

Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree. 

Experience:

Required:  60 months administrative assistance or managing an office or program experience to a Chair, Department Head, Executive Director, or other leadership role.  

Certifications or Licenses:

·       None

·       Demonstrated proficiency with Microsoft Office Suite, internet browsers, and Adobe Acrobat Pro
·       Demonstrated ability in document preparation and proof reading
·       Excellent interpersonal skills
·       Ability to work independently and as a team player
·       Ability to complete tasks in an efficient and timely manner
·       Must be detail oriented
·       Ability to multitask, be organized, and self-motivated
·       Ability to work in stressful situations and within deadlines
·       Ability to communicate verbally and in writing

Physical:

Sit for prolonged periods.  Communicate effectively and listens.  Use of a computer and calculator.  Standing, stooping, bending, and reaching. 

Environmental:  

Standard office environment.