Part-time/Full-time Front Desk Receptionist
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Job ID:
14592
Status:
Active / Approved
Company Name:
Garner Hotel By IHG:
Number Needed:
2
Salary Range Low:
$13.00
Salary Range High:
$14.00
Weekly Non-Monetary Compensation:
Discounted convenience store items, employee discounts on hotel rooms around the world, flexible schedule with downtime to work on other activities
Weekly Non-Monetary Compensation
(Estimated Value):
(Estimated Value):
$0.00
Contact Name:
Shawn Alexander-Channell
Contact Phone:
(405) 307-0919
Contact Email:
Apply Online:
Walkin Address:
2601 bankers ave, Norman, OK 73072
Contact By Phone:
Yes
Contact By Email:
Yes
Contact By Web:
No
Contact By Walkin:
Yes
Work Schedule:
3PM-11PM Monday, Tuesday, Friday, Saturday Sunday
Hours Per Week:
20
Drivers License Required:
No
Application Deadline:
06/30/2026
Job Duties:
Join our dynamic hospitality team as a Hotel Receptionist, where your energy and hospitality skills will create memorable experiences for our guests from the moment they arrive. In this vital role, you will be the friendly face and efficient coordinator behind the front desk, ensuring smooth check-ins, guest inquiries, and seamless operations throughout your shift. Your enthusiasm and professionalism will set the tone for a welcoming environment that keeps guests returning time and again. This paid position offers an exciting opportunity to develop your hotel management and guest service expertise in a vibrant resort setting.
Responsibilities
Greet guests warmly upon arrival, providing exceptional customer service and clear information about hotel amenities and services
Manage guest check-in and check-out procedures efficiently using multi-line phone systems and front desk software
Handle guest requests, inquiries, and complaints with professionalism and a positive attitude, ensuring guest satisfaction
Coordinate reservations, cancellations, and modifications accurately while maintaining up-to-date booking records
Conduct night audits to reconcile daily transactions, prepare reports, and ensure financial accuracy for overnight shifts
Maintain excellent phone etiquette when answering calls, directing inquiries to appropriate departments or staff members
Support guest relations by providing local information, assisting with luggage, and ensuring overall comfort during their stay
Experience
Proven experience in hospitality management or hotel front desk operations is preferred
Strong customer service skills with a focus on guest satisfaction in a fast-paced environment
Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
Familiarity with hotel management systems and multi-line phone systems enhances efficiency in daily tasks
Previous experience with night audit procedures or resort operations is a plus
Demonstrated ability to handle guest relations professionally while maintaining attention to detail in busy situations
This role is perfect for motivated individuals eager to thrive in the hospitality industry. If you excel at creating welcoming atmospheres through excellent communication skills and enjoy working in a lively environment, we want to hear from you!
Pay: $13.00 - $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Responsibilities
Greet guests warmly upon arrival, providing exceptional customer service and clear information about hotel amenities and services
Manage guest check-in and check-out procedures efficiently using multi-line phone systems and front desk software
Handle guest requests, inquiries, and complaints with professionalism and a positive attitude, ensuring guest satisfaction
Coordinate reservations, cancellations, and modifications accurately while maintaining up-to-date booking records
Conduct night audits to reconcile daily transactions, prepare reports, and ensure financial accuracy for overnight shifts
Maintain excellent phone etiquette when answering calls, directing inquiries to appropriate departments or staff members
Support guest relations by providing local information, assisting with luggage, and ensuring overall comfort during their stay
Experience
Proven experience in hospitality management or hotel front desk operations is preferred
Strong customer service skills with a focus on guest satisfaction in a fast-paced environment
Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
Familiarity with hotel management systems and multi-line phone systems enhances efficiency in daily tasks
Previous experience with night audit procedures or resort operations is a plus
Demonstrated ability to handle guest relations professionally while maintaining attention to detail in busy situations
This role is perfect for motivated individuals eager to thrive in the hospitality industry. If you excel at creating welcoming atmospheres through excellent communication skills and enjoy working in a lively environment, we want to hear from you!
Pay: $13.00 - $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Minimum Qualifications:
Customer service skills, computer skills, sales skills
Preferred Qualifications:
Physical Requirements:
Additional Comments:
Date Created:
05/31/2026
Date Last Modified:
06/16/2026
IP Address:
10.7.60.7
Admin Comments:
Complete this form to send an email to Garner Hotel By IHG.